Mac Mail App Not Receiving Mail

Mac Mail Not Sending Email
Mac Mail App Not Receiving Emails
Mac Mail App Not Sending Emails
Mac Mail Not Working
Mac Mail App Not Receiving Mail Email
Mac Mail App Not Receiving Mail Yahoo

Sep 16, 2019 You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window.Click it to learn more. If the status is Network Offline, make sure that your Mac is connected to the Internet, then try again. If the status is Login Failed, check with your email provider to be sure that your account is set. Drag the Take All Accounts Offline button to the Toolbar if it is not there already. Drag the Get Mail button to the Toolbar if it is not there already. To receive new mail messages, click the Take Offline button, then click the Check Mail button. OS X: New email messages not received until Mail. There are still various El Capitan Mail issues that some people are having including mail not sending in El Capitan, mail not being received and many more frustrating bugs. On October 21st Apple released the El Capitan 10.11.1 update which claimed to have fixed Apple Mail problems with outgoing server issues and message display problems.

If your Mac is connected to the Internet but suddenly stops sending email, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.

Oct 10, 2019 As we mentioned above, CleanMyMac X is a really useful Mac performance improvement app. It comes with a whole load of features and tools that improve how a Mac runs, and can get your Mail app up and running again without stress or it taking very long. Hope you are receiving mail again — stay tuned for more Mac tips. Mar 16, 2020 If you're unable to send or receive mail or if you experience delays in receiving mail, restarting Mac Mail will usually fix the problem. However, if you've restarted Mac Mail but are still experiencing issues, the problem could be incorrectly entering a recipient’s email address, or a temporary mail. Oct 05, 2017 Outlook 2016 for Mac not receiving all emails My Outlook 2016 for Mac has recently mysteriously lost some emails before I've had a chance to read them. I will get a brief notification that an email is coming my way in the upper right hand corner of.

Check for status messages

You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

If the status is Network Offline, make sure that your Mac is connected to the Internet, then try again.
If the status is Login Failed, check with your email provider to be sure that your account is set up correctly on your Mac.
If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
If your email service is temporarily unavailable, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.

Mac Mail Not Sending Email

Webmail is a good way to verify that your account is valid and you can sign in to it from the web, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.

Overview

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide provides information on the most common issues for Apple Mail.

This is for the latest version of Apple Mail, version 5.0 on Lion OS 10.7. Your version of Apple Mail may vary.

Not sure which OS X version you're running? Check out: How do I find my operating system (OS) version on a Mac?

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

READ ME FIRST

FAQs

Q: What's the best way to assure my emails in Mail are backed up?
A: Mac OS X comes with a feature called Time Machine which will maintain backups of your entire machine including emails in Mail when configured properly. However it is also good practice to perform manual backups, you can find detailed instructions about exporting a copy of your mailbox at http://support.apple.com/kb/PH4811.

Q: Mail will repeatedly ask for my password, how do I stop it?
A: There are several issues that may cause this problem to arise. Most often, verifying your settings will resolve this issue. If this fails to resolve the issue, then you will need to reset the password for your email address within the (mt) AccountCenter, and provide Mail the new password.

Q: Mail states it can't 'Verify Certificate'. What does this mean?
A: This occurs because you are set to use a secure SSL connection, which is a very good thing. However, in order to use a SSL connection with the Grid you must set the Incoming and Outgoing Mail Server to be your access domain. Otherwise, you can opt to continue or ignore the warning, although you may continue to receive this message in the future.

Q: Emails sent in Mail do not appear in my Sent Folder, why?
A: When using IMAP, as we recommend for the Grid, Mail requires you provide a specific folder to save sent messages. Follow these simple steps to configure this:

Click and highlight the 'Sent' folder for your account.
Click the 'Mailbox' menu
Choose 'Use This Mailbox For'
Choose 'Sent'

This will configure Mail to save new outgoing emails to the sent folder for your account. If you want your previously sent emails to appear they must be dragged from Mail's local Sent folder to the Sent folder listed under your account.

Not receiving email

Once in a while, your Mail.app (sometimes referred to as 'Apple Mail' or 'Mac Mail'), stops receiving new mail. You may be able to verify that you are getting new mail via webmail, another email client or computer, or even via a mobile phone. When this happens, the fix is extraordinarily easy!

Here's how: From inside the Mail.app, click the Mailbox menu (see Figure 1):

Choose 'take all accounts offline', and wait 10 seconds.
Choose 'take all accounts online'.

Figure 1: Follow these steps to refresh your Mail application.

You should begin seeing your new mail flow into your inbox.

Not Sending or Receiving email

If your mailbox is constantly spinning and mail is not coming or going, it means IMAP is not syncing. In this case, try these steps:

Close mail.app.
Go to /Users/your_profile/Library/Mail/IMAP-account_concerned/.
Delete hidden folder .OfflineCache.
Start mail.app again.

A new OfflineCache folder will get created.

Note: This will not delete any messages.

Mac Mail App Not Receiving Emails

Not able to send email

Mac Mail App Not Sending Emails

First, close Mail.app completely. You can do this by either command-Q or click on Mail and selecting Quit. Then re-open the application by clicking on the stamp icon in your dock.

Next, confirm that your email settings are configured correctly. For more information, please read this article: Email setup for Apple Mail.

Once you've confirmed that your account settings are correct, let's check your outgoing settings.

Sent messages not saved

Yes, this can occur when using IMAP. Please read this article for more information: Email set up for Apple Mail.

Nested inboxes

Figure 2: The dreaded nested inboxes.

In IMAP accounts, users have the option to specify their root folder for Mail accounts (also known as the 'IMAP Path Prefix'), which isolates folders the mail program uses from others in the user's account on the email server. When users have experimented with the prefix entry, some were able to fix the problem even though this has not been the case for others.

Potential Fixes
Change the IMAP Path Prefix. Go to Mail's preferences and in the 'Accounts' section select the problematic account. Then go to the 'Advanced' tab and change the field to the value given by the account provider. If the problem persists, users might try changing the case of the path prefix entry. For instance, with Google's Gmail, the default is to use '[Gmail]' as the prefix, but users might try '[GMAIL]' or '[gmail]' as well. In addition, since the prefix is actually a folder path, users might try putting a forward slash '/' at the end of the prefix, which may help indicate that the path ends in a folder. Some users might also have success with adding the 'INBOX' name at the end of the IMAP prefix, but it is recommended that users try both with and without this.

Change Mailbox Behavior
In Figure 2, the Trash mailbox is at the end of the tree of nested inboxes. This could indicate the problem lies in how the Trash folder is being dealt with. As such, users might try toggling combinations of the options to 'Move deleted messages to the Trash mailbox', and 'Store deleted messages on the server', which are available in the 'Mailbox Behaviors' tab in the 'Accounts' preferences.

Reset Mail's preferences
The IMAP prefix settings are stored in the account settings in the preferences files for Mail, and if there is a corruption in the preference files that is preventing settings changes from working correctly, then this could be why the problems reoccur for some users. The Mail preferences file is called 'com.apple.Mail.plist' and is located in the /username/Library/Preferences/ folder. Removing this file will require users to re-enter account information, but Mailbox setup and downloaded messages will all remain intact.

Additional help

What to submit if you need (mt) Media Temple help:

Mac Mail Not Working

Exact email account that is experiencing the problem; include two or three specific examples, if multiple accounts are affected.
Permission for (mt) Media Temple technicians to reset the email account password for testing. You will have to reset your email password afterward to regain access.
All email clients used to check mail. Include whether you use POP or IMAP.
Example: I use Outlook (IMAP) at work, my iPhone (POP) when I'm at business meetings, and webmail when I'm on vacation.
Include any error messages that you are getting from your email software. Please copy and paste the exact error.
Include any bouncebacks that you receive when you try to send email, or that your contacts receive when they try to send you email. Please copy and paste the entire bounceback.
When did the problem start happening?
Does the problem happen all the time, or intermittently? Does it happen at a specific time?
Describe what you do that triggers the problem.
Example: I get a popup error when I try to send an email; or, when I first connect to my inbox, it takes 10 minutes to load.

If you are trying to investigate a specific email, please also include the following:

Exact subject line.
Sender and recipient.
Date and time email was sent, to within 15 minutes. Note that on the Grid, mail logs are kept for only one week, so the email must also be recent.
Header information from the original email (may be located in your Sent folder).
How to View Email Headers